Website Privacy Notice

Extension for Community Healthcare Outcomes India (ECHO India)

This Privacy Notice was last updated on 14th May, 2026.

Extension for Community Healthcare Outcomes ("ECHO INDIA", "we", "us", or "our") owns and operates the website available at https://echoindia.in/ ("Website"). The Website provides information about ECHO India's initiatives in healthcare, education, and livelihood, including our 'Hub and Spoke' capacity‑building model, digital mentoring programs partnerships, impact reports, insights and stories, and opportunities to partner with us, start an ECHO program, or explore careers.

If you access iECHO's platform through our website, please note that your access to iECHO website is governed by the privacy policy of iECHO available at: https://iecho.org/privacy.

We respect data privacy rights and are committed to protecting Personal Data collected on the Website. This privacy notice ("Privacy Notice") sets forth how we collect, use, and protect the personal data collected through the Website.

PLEASE READ THIS PRIVACY NOTICE CAREFULLY. BY CLICKING ON THE CONSENT CHECK BOX, AND BY ACCESSING AND USING THE WEBSITE, YOU AGREE TO THE TERMS OF THIS PRIVACY NOTICE OUTLINED BELOW. YOU HEREBY AGREE AND PROVIDE CONSENT TO ECHO INDIA FOR PROCESSING PERSONAL DATA FOR THE PURPOSES AND THE SCOPE DEFINED IN THIS PRIVACY NOTICE. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY NOTICE, YOU MAY WITHDRAW YOUR CONSENT OR CHOOSE NOT TO PROVIDE YOUR PERSONAL DATA ON THE WEBSITE. SUCH AN INTIMATION TO WITHDRAW YOUR CONSENT CAN BE PROVIDED BY EMAIL ON DPO@ECHOINDIA.IN.

IF YOU ARE ACCESSING THE WEBSITE ON BEHALF OF A THIRD PARTY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH THIRD PARTY TO THE TERMS AND CONDITIONS OF THIS PRIVACY NOTICE AND, IN SUCH AN EVENT, YOUR USE OF THE WEBSITE SHALL REFER TO USE BY SUCH THIRD PARTY. IF YOU DO NOT HAVE SUCH AN AUTHORITY (TO PROVIDE PERSONAL DATA OF A THIRD PARTY) OR DO NOT AGREE TO THE TERMS OF THIS PRIVACY NOTICE, THEN YOU SHOULD REFRAIN FROM USING THE WEBSITE.

This Privacy Notice is an electronic record in the form of an electronic document and construed in accordance with the data protection laws of India.

1. Definitions

• "Personal Data" means any information/data that relates to an identified or identifiable natural person.
• "Visitor", "you", "your" shall mean a natural person who uses, registers, or accesses the Website.

2. What Personal Data is Collected by Us?

We may receive your Personal Data in the following ways:

1. Contact Us: When you contact us through the Website, we may receive information such as name, email address and phone number. Such information may be collected when you fill the details in the "Contact Us" section on our Website.
2. Partner with us: When you submit an enquiry for partnership with ECHO India or are interested in contributing to ECHO India as a funder, we may collect your name, mobile number and email address.
3. Online Identifiers and Log Data: We may receive information about your system, device, browser type, usage duration, system logs, etc.
4. Careers Page / Candidates: When you apply for job opportunities at ECHO India, we may receive Personal Data such as your full name, e-mail address, phone number, gender, CV/Resume, date of birth, current location, educational qualification details, previous work experience and any other information you provide us.

For ease of the reader of this Privacy Notice, we have provided an itemized description of the Personal Data received and the purposes for which it may be processed.

3. Accuracy of Information

The Visitor shall be solely responsible for the accuracy and authenticity of any Personal Data shared with ECHO India, whether relating to the Visitor or a third party. Where Personal Data of a third party is shared, the Visitor represents and warrants that it has the necessary authority and has obtained the required consent from such third party. ECHO India shall not be responsible for verifying such authority or consent. The Visitor acknowledges that all Personal Data shared will be subject to the terms of this Privacy Notice.

4. How We Use Your Personal Data

We may use your Personal Data in the following ways:

1. To provide and inform you about our Programs & Initiatives.
2. To respond to your requests, queries or communication, including those submitted via the "Partner with us", "Start an ECHO", "Careers" and "Contact Us" sections.
3. For the creation or development of business intelligence or data analytics in relation to the Programs & Initiatives provided by us.
4. To provide you with a better experience when you access our Website and to improve the Website.
5. To maintain and manage our Website.
6. To send you promotional emails, newsletters, and marketing communications regarding our Programs & Initiatives, and to contact you via calls or other communication channels for related marketing purposes.
7. To provide support for operations, provision of the Website including the provision, maintenance and improvement of the Website and digital infrastructure associated with our work.
8. To manage our relationship with you in the capacity of funder, donors, collaborators, participants, partners and candidates.
9. For internal record keeping and documentation, including for reporting, audit and compliance purposes.
10. To comply with our legal or statutory obligations under the applicable law and regulations.

5. Anonymised Data

We may also use your Personal Data collected to create aggregate anonymized data. While we will continue retaining such derived or anonymised data, any Personal Data will be deleted. We shall ensure that such anonymized data will not be directly identifiable to you or to the Personal Data shared with us. We may use this anonymized data for any purpose including but not limited to conducting research, analytical purposes, and improving our Website. By using the Website, you provide us the right to use your Personal Data to create anonymized data and use it for our business purposes.

6. Disclosures

We do not sell, rent, share, distribute, lease or otherwise provide your Personal Data to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Data in the following cases:

1. Service Providers/Partners: We may share your Personal Data with the service providers who work with us in connection with operating the Website and/or providing the Programs & Initiatives. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Notice.
2. Safety, Legal and Regulatory Authorities: We may disclose your Personal Data if we believe that we are required to do so:
   • (a) by law;
   • (b) to comply with legal process or governmental requests;
   • (c) to enforce our agreements;
   • (d) to protect our operations;
   • (e) to protect the rights, privacy, safety or property of ECHO India, you or others;
   • (f) to protect our reputation; and
   • (g) to permit us to pursue available remedies or limit the damages that we may sustain.

7. Your Privacy Rights

In accordance with applicable data protection laws, you may exercise the following rights in respect of your Personal Data:

1. Right to access/review information about your Personal Data.
2. Right to correct and erase your Personal Data.
3. Right to nominate another individual to exercise your rights in the event of your death or incapacity, in accordance with applicable law.
4. Right to withdraw consent at any time where we are relying on consent to process Personal Data.
5. Right to raise a grievance with our Grievance Redressal Officer.

Depending on the nature of the request, we may ask you to complete a Personal Data request form or seek certain details to verify the request. If your grievance remains unresolved even after approaching us, you have the right to approach the Data Protection Board of India. All requests for Personal Data will be handled within a reasonable period of time.

If you would like to exercise ANY of these rights, please contact dpo@echoindia.in.

8. Your Choices and Opt-Out

We may send you communications, including but not limited to:

• (a) notices about your use of the Website, including those concerning violations of use,
• (b) updates, and
• (c) newsletters.

You may opt out of receiving promotional emails and newsletters from us by following the unsubscribe instructions provided in those emails. Alternatively, you can opt out at any time by emailing us at dpo@echoindia.in with your specific request.

9. Data Retention

We will retain the Visitor's Personal Data as long as it is required to be retained for the provision of the Website. We may also retain and use Visitors' Personal Data as necessary to comply with our legal obligations and for associated purposes.

10. Third Party Websites, Applications and Pages

Our Website may contain links to other websites, mobile applications, and other online services operated by third parties, including without limitation the "iECHO" digital infrastructure and other platforms such as YouTube, Facebook, Twitter, Instagram, Google Drive or partner websites.

These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third-party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your Personal Data. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

11. Security Practices

We are committed to maintaining information security and protecting Visitor Personal Data from potential breaches. We implement security measures as per best industry standards. Although we provide appropriate firewalls and protection, we cannot warrant the security of Personal Data transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we will take necessary measures to mitigate such events.

12. Children's Personal Data

Our Website is not meant for use by any person who is under the age of 18 years without receiving explicit consent from their parents. If we learn we have collected or received Personal Data from a child without verification of parental consent, we will delete the information. If you believe we might have any information from or about a child, please contact us at dpo@echoindia.in.

13. Governing Laws and Disputes

This Privacy Notice shall be construed and governed by the laws of India and shall be subject to the exclusive jurisdiction of the competent courts in Delhi.

14. Changes to This Privacy Notice

We reserve the right to update this Privacy Notice at any time. The updated Privacy Notice will be made available through our Website along with the date of the latest revision. If such modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change via email or through the Website.

15. How to Contact Us

If you have any questions or concerns or grievances regarding this Privacy Notice, or if a Visitor wishes to withdraw their consent in relation to the processing of their Personal Data, you can reach out to our appointed Grievance Redressal Officer:

Mr. Ankit Kumar
Email: dpo@echoindia.in

Office Address:
Building No. 232A, Ground Floor, Okhla Phase III,
Okhla Industrial Area, New Delhi – 110020, India.